Privacy Policy

Effective Date: 1st May 2025
Website: www.elite-physio.com
Business Name: Elite Physiotherapy & Rehabilitation
Registered in: United Kingdom

1. Introduction

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process the following data:

Personal identification information – Name, email address, phone number, etc.

Usage data – IP address, browser type, pages visited, time spent, etc.

Cookies and tracking technologies – For functionality, performance, and analytics.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and maintain our website.

To respond to your inquiries and provide customer support.

To improve our website and user experience.

To comply with legal obligations.

4. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

Consent – When you give us permission to process your data.

Contract – When processing is necessary to fulfill a contract with you.

Legal obligation – To comply with legal requirements.

Legitimate interests – For business purposes, unless those interests are overridden by your rights.

5. Sharing Your Information

We do not sell or trade your personal data. We may share it with:

Service providers who help operate our website (e.g., hosting, analytics).

Legal authorities if required by law.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

Access the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data (where applicable).

Withdraw consent at any time.

Lodge a complaint with the UK Information Commissioner’s Office (ICO).

8. Cookies

Our website uses cookies. You can control cookies through your browser settings. For more information, see our [Cookie Policy].

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this policy or your personal data, please contact us at:
info@elite-physio.com